Returns & Exchanges
At Earrings by Emma, we want you to love your new accessories; if for any reason you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original packaging is intact to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the earrings back in their original display cards and protective pouches to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing